Learn how to determine if your image is sending the wrong message and gain a flexible communication style with an awareness of your word choices, tone, and body language. Develop the skills to disagree agreeably, communicate more effectively through active listening, and control your own “hot buttons” — right from your own desk!
http://www.dalecarnegie.com/events/how_to_communicate_with_diplomacy_and_tact_live_online/
12563
This video is brought to you by Kokula Krishna Hari Kunasekaran! Visit Website or Follow back at @kkkhari